The Hertz Equipment Rental e-SERVICES Program™ (e-SP™) is a complete web-based platform designed around two key principles: (1) Ease of use and (2) Personalization
e-SP™ allows customers to create a personalized web experience to improve management of their Hertz Equipment Rental account. Customers can create a personal profile which is saved and stored throughout the application for rental, sales and reporting operations. Profiles can be reviewed and modified at any time.
e-SP™ provides Administrators the authority to grant user rights for internal employees. Administrators can invite users to their account, set up access to specific accounts, grant unique user rights and set privileges to view individual reports. They can also control access to the account from a search function which allows Administrators to modify and delete individual rights, accounts and report access for their members.
An e-SP™ account can be personalized for each member. Once logged in all equipment categories that are specific to a customer’s contract appear directly on the Homepage with options to ‘Rent’ or ‘Buy’. The program allows members to create a customized profile and save preferences for the equipment they rent most often, as well as for jobsites they typically rent from, to help expedite future reservation requests. Simplified equipment ordering based on Preferences or On-line Order History can be done through the Quick Res option as well. Since the equipment options and rental rates displayed within your account are specific to your contract, you can obtain total estimated rental charges for the development of cost estimates, bid preparations, and ordering. We also give users the opportunity to review past and present rental reservation requests, and pending requests of those members with whom the Administrator has set up to require approval.
e-SP™ allows customers to manage their Hertz Equipment Rental account on-line by: Viewing account activity; Researching financial and operational information; Creating reservation requests; Releasing equipment and/or extending contracts on-line; Scheduling automated reports; and much more.
With a real-time customer reporting system we give customers the ability to view/print reports through a secure Internet connection available online 24/7.
To learn more about e-SP™ please call the location nearest you at 888-658-1718 to speak with your dedicated Hertz Equipment Rental National Account Manager or Sales Representative. Request access to your on-line Hertz Equipment Rental e-SP™ account and become a member today!
For details regarding how to become part of the National Account Program call: